Qualifying for Lemon Law
Colorado's Lemon Law, C.R.S. 42-12-101, covers only new, self-propelled vehicles, including pickups and vans, but excluding motor homes and motorcycles. This law may require a manufacturer to replace or repurchase that vehicle if a defect or condition, which substantially impairs the use or market value of the vehicle, can not be corrected. If you buy a new vehicle that has a defect within one year following the purchase, and the same defect is not repaired after four or more attempts to repair, a court may order the manufacturer to replace the vehicle or refund the purchase price minus a reasonable allowance for your use of the vehicle. This also applies when the vehicle is out of service for repairs for a cumulative total of 30 or more business days during the warranty term or one year after original delivery, whichever comes first.
Filing a Lemon Law Claim
Prior to suing a manufacturer for a refund or replacement vehicle, you must first send a written notice of defect by certified mail to the manufacturer, give them a chance to repair it and go through the manufacturer's informal dispute settlement procedure, if one exists. Manufacturers that have a dispute settlement, or arbitration, procedure that complies with Federal standards are not subject to provisions of the Colorado Lemon Law concerning refunds or replacement until the customer has pursued arbitration. Refer to your owner/warranty manual for forms, manufacturer's name and business address, and dispute settlement procedures.